Here's exactly what happens when a visitor arrives, when a bill goes out, and when a complaint is raised — every flow, end to end.
Optimised for speed at the gate, ergonomics for the resident, and audit-grade logging for the admin.
The guard opens the Gatewyse Guard app — already logged in. Tap "Add Visitor", capture a photo (optional), type the visitor's phone number or scan their gate pass QR.
Within milliseconds, every resident of that flat receives a rich push notification — visitor name, photo, purpose, and timestamp.
Approve or deny right from the notification — without ever opening the app. The first resident to act wins; everyone else's notification updates instantly.
The guard's screen updates in real time. Approved? Open the gate, log entry time. Denied? Inform the visitor politely. Either way, every step is timestamped and stored.
The same care goes into billing, complaints, notices, and gate passes.
Resident generates a QR pass → shares via WhatsApp → visitor shows it → guard scans → gate opens. Total time: 2 seconds.
Admin sets a billing rule once → system auto-generates dues every month → residents get notifications → pay via UPI → ledger updates instantly.
Resident raises → admin assigns → staff resolves → resident verifies → closed. Photos, comments, SLA tracking all built in.
Admin posts once → every resident gets a push → read receipts roll in. WhatsApp groups become optional.
Owner adds a tenant → tenant verifies via OTP → admin approves → flat occupancy updated → bills auto-redirected.
Admin invites a guard → guard installs the app → logs in with OTP → assigned to the gate → ready for shift.
Three architectural decisions that compound:
societyId server-side. Guards see only their gate, residents see only their flat, admins see only their society. Lookup queries are O(log n) instead of O(n).The result: every workflow that used to take a phone call now takes a tap.
Book a 15-minute demo and we'll walk you through every workflow with real screens, real data, real speed.